POLICIES
Payment Policies:
I can accept Paypal, Credit or Debit Cards, or personal checks, or electronic payments with Venmo or Zelle.
For Commissions:
I require a 25% down payment for any commission over $500 or 50% down payment for any commission $500 or below. Once your piece is selected for a commission I will send you an invoice for the total commission price with a partial payment enabled for the down payment amount. Down payment is required within 24 hours of invoicing (or 7 days for checks). The balance will be due once the piece is completed. Model will not ship until paid in full.
Time Payments (not including commissions):
Time Payments are welcome, I use PayPal invoicing for all payments as it allows you to make partial payments on an invoice, which makes tracking all payments made much easier for both parties! All payments made towards a piece are non-refundable.
Time Payments can range from 2 months to a year depending on pricing. Deposit size will vary based on what we discuss or what is listed in the sales information. Most of my sales or auction will detail how "long" of a payment is due for each piece. A payment is expected every 30 days if you are going to be late, an email would be expected to let me know of any delay. Non-payment for two consecutive months with no communication is grounds for cancelling the transaction and listing the art piece back for sale. I understand emergencies happen, so please email me if there will be any issue.
You are always welcome to pay off an invoice sooner if you desire!
Making your initial deposit on your piece is agreement to the above terms, unless otherwise discussed with myself in emails.
For Commissions:
I require a 25% down payment for any commission over $500 or 50% down payment for any commission $500 or below. Once your piece is selected for a commission I will send you an invoice for the total commission price with a partial payment enabled for the down payment amount. Down payment is required within 24 hours of invoicing (or 7 days for checks). The balance will be due once the piece is completed. Model will not ship until paid in full.
Time Payments (not including commissions):
Time Payments are welcome, I use PayPal invoicing for all payments as it allows you to make partial payments on an invoice, which makes tracking all payments made much easier for both parties! All payments made towards a piece are non-refundable.
Time Payments can range from 2 months to a year depending on pricing. Deposit size will vary based on what we discuss or what is listed in the sales information. Most of my sales or auction will detail how "long" of a payment is due for each piece. A payment is expected every 30 days if you are going to be late, an email would be expected to let me know of any delay. Non-payment for two consecutive months with no communication is grounds for cancelling the transaction and listing the art piece back for sale. I understand emergencies happen, so please email me if there will be any issue.
You are always welcome to pay off an invoice sooner if you desire!
Making your initial deposit on your piece is agreement to the above terms, unless otherwise discussed with myself in emails.
Shipping Policies:
All horses are shipped via USPS or UPS with tracking. Insurance is included.
A NOTE TO INTERNATIONAL CUSTOMERS – The customs value must be correct on the customs form. International buyers are responsible for any duty/taxes/charges, and are not included in the shipping. I will happily ship to a third party US friend or painter if you would like, just please note once it is in their hands I cannot be responsible for any shipping issues after that.
**Please note at this time I cannot ship to Germany directly at this time.
Selling an item you have purchased from me prior to you actually receiving the piece is strictly prohibited. This includes in-progress commission pieces. Any violations of this can result in being refunded for the item and / or no longer able to purchase items from me in the future.
A NOTE TO INTERNATIONAL CUSTOMERS – The customs value must be correct on the customs form. International buyers are responsible for any duty/taxes/charges, and are not included in the shipping. I will happily ship to a third party US friend or painter if you would like, just please note once it is in their hands I cannot be responsible for any shipping issues after that.
**Please note at this time I cannot ship to Germany directly at this time.
Selling an item you have purchased from me prior to you actually receiving the piece is strictly prohibited. This includes in-progress commission pieces. Any violations of this can result in being refunded for the item and / or no longer able to purchase items from me in the future.
Exchanges/Returns:
- Painted Pieces: All Sales are final unless otherwise stated in the individual sales agreement.
- Unpainted Resins and Medallions:
- You have a 5–day inspection period during which time you may return a casting for an exchange or a full refund (less shipping) if not fully satisfied (resin is warped, broken, or otherwise compromised). Be aware you may have to wait for a replacement casting to be made, available from the next batch of castings depending on what I have available. Please note, regardless of the reason for wanting an exchange, photos of the damage will need to be included in your email.
- When you return a model for exchange, it is expected the model be packed with the same care it was originally shipped with, the buyer is responsible for return shipping charges to send the model back to me.
- Micro Mini's and Medallions will not need to be shipped back to me.
- Commissions (when offered): Are non-refundable, as I will make every effort** to ensure the model is what you envisioned. **This doesn't mean that you can choose a different color halfway through me finishing a piece, that will incur more charges.
Resin Modification and Retained Rights
You may paint and customize your resin in any way you see fit, I just ask that you make note of any of the modifications you have made to the sculpture very clearly should you choose to sell. You may not however, cast the resulting piece in whole, or in part. Attempting to recreate a derivative or ‘likeness’ of my sculptures in any scale or media, be it from scratch, a Breyer or Stone plastic model, or another artist’s resin customization is also not allowed. Basically - any purposeful, intentional copying is a no-no.
Repairs, Restorations & Alterations on CUSTOM pieces:
Repairs:
I offer repairs on my custom painted pieces (resin or Breyer) if I have time. If not, there are a number of wonderful restoration artists I can recommend (such as Sue Kern/Sakoris Customs). Pricing for repairs depend heavily on the amount of damage, and what caused the damages. Buyer is responsible for shipping to and from me for repairs.
Restoration:
This is for pieces that are not originally done by me. At this time, I do not publicly offer restoration on pieces.
Alterations:
I will not "freshen up" older pieces as this usually leads to repainting most of an older piece as basically a new commission. Alterations/modifying/adding to a piece is not permitted on any painted pieces without my explicit permission. If you choose to strip and repaint a model by me, that is totally at your own discretion. All alterations must be noted if the buyer chooses to sell the altered model in the future.
I offer repairs on my custom painted pieces (resin or Breyer) if I have time. If not, there are a number of wonderful restoration artists I can recommend (such as Sue Kern/Sakoris Customs). Pricing for repairs depend heavily on the amount of damage, and what caused the damages. Buyer is responsible for shipping to and from me for repairs.
Restoration:
This is for pieces that are not originally done by me. At this time, I do not publicly offer restoration on pieces.
Alterations:
I will not "freshen up" older pieces as this usually leads to repainting most of an older piece as basically a new commission. Alterations/modifying/adding to a piece is not permitted on any painted pieces without my explicit permission. If you choose to strip and repaint a model by me, that is totally at your own discretion. All alterations must be noted if the buyer chooses to sell the altered model in the future.